Posts by Katharine Kellar
How to Choose Between Flex Partner & VoIP Calling Plans
Flex Program vs. VoIP Calling Plan Whatever your call strategy entails, AVOXI’s tailored solutions can work for your communications. We’d like to tell you more about them, so you can make the best decision possible for your business. You’ve done your homework and managed to shortlist a handful of VoIP providers. While you’re getting close…
Read More5 Best Business VoIP Service Providers Comparison (2025)
5 Best Business VoIP Service Providers Comparison (2025) If you’re making telecom decisions at an enterprise level, you’re not shopping for basic call features. You’re seeking a scalable, integration-ready global voice solution that won’t break under pressure. However, most Voice over Internet Protocol (VoIP) providers cater to the needs of smaller businesses. This is where…
Read MoreAre ‘Free SIP Trunks’ Really Free?
Are ‘Free SIP Trunks’ Really Free? You probably see “free SIP trunking” a lot on your VoIP communications searches. And you might be wondering how this is possible. Read on to see what part is free as well as the associated costs of using the service. “There’s no such thing as a free lunch” is…
Read MoreHow to Protect Your VoIP Communications & Customers from Phone Fraud
How to Protect Your VoIP Communications & Customers from Phone Fraud There’s a significant need for better phone fraud prevention and detection tools in the industry. We hear it every day. AVOXI is committed to providing businesses (and their customers) a better, more secure calling experience. See how we’re actively investing in our technology to…
Read MoreUIFN vs ITFS: Which Is Right for Your Business?
UIFN vs. ITFS: Which Toll-Free Number is Right for Your Business? As you expand your business’s global presence, you may be wondering how your new customers are going to easily reach you by phone. While you could use domestic numbers for your voice channel, you’d be leaving your international customers to pay for the call…
Read MoreSMS Strategy Delivers A Complete Global Brand Experience
SMS Strategy Delivers A Complete Global Brand Experience Texting is another way that customers want to communicate with your brand. Surprisingly, very few companies are taking advantage of this channel. In this article, we’ll dive into how inbound and outbound SMS can elevate your brand experience! People love to text. It’s a way of life…
Read MoreReducing Total Cost of Ownership with Unified Communications
Reducing Total Cost of Ownership with Unified Communications A robust, integrated, and unified communications solution can really provide for your business, including cost-saving advantages. Reducing your company’s total cost of ownership not only helps your bottom line but can improve ROI through productive conversations. See how below. Talk is cheap, but a solid communications infrastructure…
Read More9 Best Alternatives to Vonage for Global Coverage (2025)
9 Best Alternatives to Vonage for Global Coverage (2025) If you’re searching for alternatives to Vonage, you’ve likely encountered challenges with international coverage, call quality, or scalability. While Vonage is a well-known Voice over Internet Protocol (VoIP) service provider, it may not meet the needs of multinational businesses that require advanced telephony solutions, seamless global…
Read MoreIn-House vs Outsourcing? Considerations When Evaluating a BPO for Your Call Center
In-House vs Outsourcing? Considerations When Evaluating a BPO for Your Call Center Business growth requires additional assets to keep pace with customer demand – call center included. Whether you decide to expand in-house or through an outsourced provider is up to you and your company’s needs. How do you choose? We’ve outlined the pros and…
Read MoreSwipe Right: 5 Questions to Ask Before Selecting a CPaaS Partner
Swipe Right: 5 Questions to Ask Before Selecting a CPaaS Partner Finding a cloud communications provider is kind of like dating. Knowing the right questions to ask can help you find the right match for your business. Below, we’ve identified five must-ask questions to narrow down your short-listed providers. CPaaS partner research is similar to…
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